Help for those having trouble applying for unemployment benefits
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IDES has implemented several measures to streamline the filing process. These include improving the website’s infrastructure to increase capacity, extending call center hours and increasing call center staff.
In addition to these measures, IDES is now implementing a new alphabetized schedule, as seen in the above graphic, to help reduce wait times for claims filed both online and over the phone. The day or time of day you call will not affect whether you receive benefits or your benefit amount.
You can file your unemployment insurance claim online here. To file your claim over the phone, you can call 1-800-244-5631. Although this new schedule is expected to improve this process, you may still experience some wait time to file your claim. Thank you for your patience as IDES works through the large volume of claims they are receiving.
Resources for businesses struggling during COVID-19 pandemic
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Gov. Pritzker announced new Illinois state programs for emergency assistance for Illinois’s small business community, augmenting aid from existing federal programs. Applications are available now for the Hospitality Emergency Grant Program and the Illinois Small Business Emergency Loan Fund.
Hospitality Emergency Grant Program
The Hospitality Emergency Grant Program can help hospitality businesses-- like hotels, motels, bars, and restaurants-- make ends meet during the COVID-19 pandemic. The program offers $14 million to support working capital, like payroll and rent, as well as job training and technology to enable shifts in operations, like increased pick-up and delivery.
Business owners can find more information on the program here, and can submit an application here. A Spanish-language application is available here.
Applications will be accepted until 5 p.m. on April 1. Winners will be chosen via a lottery system, so there is no benefit to submitting an application early as long as a valid, complete application is received by the deadline.
Illinois Small Business Emergency Loan Fund
DCEO and the Illinois Department of Financial and Professional Regulation (IDFPR) will establish the Illinois Small Business Emergency Loan Fund to offer low-interest loans of up to $50,000 to struggling small businesses.
Eligible businesses can submit a full application here beginning April 1. DCEO and IDFPR aim to make a loan decision within ten days of the submission date and make funds available within two days of receiving necessary bank information from the loan recipient.
Small businesses located outside the City of Chicago with fewer than 50 workers and less than $3 million in revenue in 2019 may apply.
Small businesses within the City of Chicago can apply to a similar loan program here.
Early Shopping Hours for Seniors
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It can be unnerving to spend time in a crowded grocery story right now. Essential businesses have worked to increase social distance for shoppers, particularly those who have created special hours for seniors and other high-risk people only. If you must get out and don’t have access to curb-side pickup or delivery, take advantage of this social distance shopping option.
Visit irma.org/covid-19 for more information.
Donate supplies to first responders
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Health care workers across Illinois are in need of personal protective equipment, or PPE. If you or your business would like to donate unopened, factory-made masks, gowns, gloves, or other protective gear, contact Serve Illinois here. Note: The state is not accepting homemade supplies, but your local first responders might be able to use these items—contact them directly for more information.
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